Pivacy

PRIVACY STATEMENT
Last Updated: July 25, 2018

Your privacy is as important to us as it is to you! We treat the information you provide us (such as your name or email – aka "Personal Information" as further defined below) with the highest level of integrity and responsibility. This statement describes what we collect, what we do with it and how you can manage it, plus some information about how the site operates and the security safeguards we have in place.

The policies below are applicable to data and information collected through natural food websites (including any versions optimized for viewing on a wireless or tablet device) (“natural food Websites”), all apps published by natural food (“natural food Apps”), all email newsletters published or distributed by natural food, all other interactive features and communications provided by natural food, and to any and all data and information provided by you to natural food at natural food stores, call centers, events, or promotions, and all data and information provided by you or collected through your membership in the natural food Loyalty Program (“natural food Outlets”), however accessed and/or used, that are operated by us, made available by us, or produced and maintained by General Nutrition Corporation (collectively “natural food” or “we”, “us”, or “our”). THESE POLICIES DO NOT APPLY TO FRANCHISEES OF natural food. OUR FRANCHISEES OPERATE THEIR OWN STORES AND WEBSITES AND MAY ENGAGE IN OTHER DATA COLLECTION AND USE PRACTICES OR MAY PARTNER WITH OTHER THIRD PARTIES WHO MAY TREAT YOUR DATA DIFFERENTLY OR USE OTHER TRACKING METHODS AND TECHNOLOGIES. WE DO NOT CONTROL THESE WEBSITES OR THE BUSINESS PRACTICES OF THESE FRANCHISEES. IF YOU HAVE A QUESTION ABOUT THE PRIVACY PRACTICES OF A natural food FRANCHISEE, YOU SHOULD CONTACT THAT FRANCHISEE DIRECTLY.

By using our natural food Outlets, you are accepting the practices described in this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use the natural food Outlets and/or supply us with your Personal Information. We reserve the right to modify or amend the terms of this Privacy Statement from time to time without notice. Your continued use of the natural food Outlets following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Statement retroactively or to personal information already in our possession, we will provide you with specific notice of the modifications or amendments.

What Information We Collect:

We collect two basic types of information from you in conjunction with your use of the natural food Outlets, personal information and non-personal information. Personal information is information that you may supply to us, as described more fully below, i.e., when you make a purchase, obtain a subscription, complete a survey or participate in a promotion, attend or participate in a program, register on the natural food Outlets, upload content to a website or app, participate in a community, or provide your e-mail address. Non-personal information includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the natural food Outlets and use of the internet (“Non-Personal Information”).

In order to provide you with the best customer experience, we occasionally ask you to tell us a little about yourself. The type of personal information we collect when you register on or use our natural food Outlets, check out online or pay at the register may include the following (“Personal Information”):

Your name, address, telephone number, birthdate, and email address.
Credit or debit card information.
Loyalty Program Membership number and expiration date.
Passwords and usernames associated with our natural food Outlets and/or to authenticate your participation in a program or purchase of goods or services.
In addition, when you interact with the natural food Outlets, we may collect certain information that does not identify you individually and to the extent you interact with natural food Outlets that are our websites, interactive communications or apps, our servers may automatically keep an activity log of your use of our natural food Outlets. Generally, we collect and store the following categories of Non-Personal Information:

Non-identifiable demographic data such as age, gender, and five digit zip code.
Device information about your computer, browser, mobile device, or other device that you use to access certain of the natural food Outlets. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
Analytics and usage information about your use of the natural food Outlets.